The aim of every CertifiedFirst approved repair facility is to deliver maximum customer satisfaction - the highest level of quality repair work and professional service. You can always expect to receive prompt and courteous attention from each and every one of them. This includes their commitment to keeping you fully informed about the work being performed on your vehicle while it is in their hands.
To assure that your vehicle is restored to its pre-accident condition each CertifiedFirst repair facility is committed to using properly-trained technicians, modern, well-maintained equipment and premium quality paint refinish products.

CertifiedFirst™ Lifetime Paint Performance Guarantee
In addition to the facility's own warranty on workmanship (a minimum 3-year written warranty), the paint work performed by a CertifiedFirst repair center is guaranteed for as long as you own your vehicle* — priceless peace of mind you won't find at less qualified auto body repair centers. And, because the guarantee will be honored by CertifiedFirst participants throughout the country, you can carry this extra measure of confidence with you wherever you go throughout North America.
What's Covered*
The CertifiedFirst Lifetime Paint Performance Guarantee covers the areas of the vehicle refinished with specified CertifiedFirst products for as long as the customer owns the vehicle. The refinished areas are covered for the following paint failures:
Peeling or delamination of the topcoat and/or other layers of paint
Cracking or checking
Loss of gloss caused by cracking, checking and hazing
Any paint failure caused by proven defective CertifiedFirst approved paint materials which are covered by the guarantee

*See actual guarantee provided by your repair center for a list of exclusions and limitations